Help & FAQ

I need help with...

Committee settings

  • How can I change a committee name?
  • What are Terms of Reference?
  • What is an agenda template?

Dashboard and overview

  • What is a dashboard?
  • What items are listed on the overview page?
  • Can I change where to go after login?

Meetings, agendas, etc.

  • How do I delete a meeting?
  • I can't enter the minutes of the meeting!
  • How do I change the meeting date?

Asynchronous meetings.

  • What are asynchronous meetings?
  • Can members see the results of a vote?
  • What is a meeting moderator?

Tasks & action items

  • What is a committee task?
  • How do I delete a task?
  • Can I create a task for someone else?

Messages

  • What are messages? How can we use them?
  • What is the difference between messages and comments?

Comments & notes

  • What are messages? How can we use them?
  • Can I still modify a comment after I post it?
  • How do I delete a comment?

Documents & file storage

  • I can no longer upload new files!
  • How much storage space do I have?
  • Can I store multiple versions?

Members & contacts

  • How do I add or delete a committee member?
  • What is a contact?
  • What is a committee admin?

Login & sign up

  • What is Two-Step Verification?
  • How does Two-Step Verification work?
  • How to log in with Google or Facebook?

Ad hoc meetings

  • What is 'Ad hoc meetings'?
  • Can participants see the online agenda?
  • I can no longer attach documents!

Events

  • What are events?
  • Can events span multiple days?
  • Can I share a committee event?

Announcements

  • What are announcements?
  • For how long are announcements visible?
  • I closed an announcement, Can I still see it?

Quick polls

  • What are quick polls?
  • Can people vote multiple times?
  • Can I see who voted?

When-to-meet

  • What is a when-to-meet?
  • Do I get notified when people have voted
  • Can people change their availability?

Subscriptions & billing

  • Can I use mycommittee for free?
  • Is there a trial period?
  • How does the billing work?

Organizations

  • How can I change the name of my organization?
  • How can I change the main contact?

Security

  • Is mycommittee safe to use?
  • How does mycommittee keep on top of security?

Miscellaneous

  • Can we run mycommittee on our own servers?
  • Does mycommittee provide phone support?
  • I never receive notification emails!

Best practice Tips

mycommittee was designed with best practice in mind and you will find many tips an tricks when you visit other mycommittee content.

Click here for tips on using mycommittee

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